SITI ROHMAH NURDIANA RUKMANA

Worked under guidance of leadership and alongside other staff members to meet organizational goals.

Managed time by effectively prioritizing urgent tasks.

Assisted coworkers in completing tasks promptly and effectively.

Computed, record and proofread data and other information, such as records, and reports.

Typed, formatted, and proofread outgoing correspondence and documents.

Successfully handled high volume situations during peak business hours while remaining calm under pressure.

Responded promptly to customer inquiries regarding menu items, special requests or dietary concerns.

Assisted in setting up dining tables according to hotel specifications prior to opening for service.

Provided prompt, courteous and efficient food and beverage service to customers in accordance with hotel standards.

Followed established cash handling procedures throughout shift including proper accounting for sales transactions at end of shift.

Greeted customers warmly upon arrival and provided detailed information about daily specials or new menu items.

Accurately recorded orders on guest checks, entered them into the point-of-sale system, collected payments from customers and provided change when necessary.

Demonstrated excellent customer service skills and an ability to interact effectively with guests of all ages.

Verified that all dishes were prepared according to order specifications before serving to customers.

Kept room service area and wait staff station clean and tidy to meet occupational, health and safety standards.

Delivered food and beverage orders to guest rooms while upholding quality service standards.

Complied with hospitality standards and regulations to encourage safe and efficient hotel operations.

Placed food servings on plates or trays according to orders or instructions.

Carried food, silverware, and linen on trays and used carts to carry trays.

Delivered food items quickly after preparation, ensuring that customer orders were accurate and complete.